Refund Policy
At Travelmartbd, we stand by our products and values. If you’re not fully satisfied with your purchase, here’s how our refund process works.
Timeframe:
Approved refunds are processed within 14 business days. If there’s any unexpected delay, our support team is always here to assist.
Transaction Safety:
All refunds are securely handled through PayPal in accordance with our billing terms, ensuring your payment details remain protected and confidential.
Eligibility Review:
Returned items will be reviewed upon arrival. Once the inspection is complete, you’ll receive an email notification confirming the status of your refund approval.
Delays:
If you haven’t received your refund after the stated timeframe, please check with your bank or credit card provider first. If the issue persists, contact us directly for assistance.
Sale Products:
Only full-priced items are eligible for refunds. Items purchased on sale or clearance are non-refundable.
Exchanges:
We accept exchanges only for defective or damaged products. For further assistance or instructions, please email us at support@travelmartbd.com.
Thank you for shopping with TRAVELMARTBD, a proud U.S.-based independent brand.